• Garden Park Hotel
  • Garden Park Hotel

General terms and conditions

Useful information


We accept cash, instant bank transfer, MasterCard, Visa and debit card.
We accept business cards only when paying company bills, not for private vacation.
Diners Club and American Express cards are not accepted.


On your arrival day the room will be ready in the early afternoon about 2.30 p.m. Should you arrive later than 6 p.m. we would appreciate to be informed. On the departure day the rooms should be left within 10 a.m.

Reservation and cancellation conditions

A reservation is only binding with written confirmation and after transfer of the requested confirmation deposit or a credit card guarantee. Credit card details can be sent to us in encrypted form. Your credit card will be checked, used as a booking guarantee and only charged in the event of cancellation. Please note our following cancellation conditions.

Cancellation conditions for direct reservations: up to 61 days before the agreed arrival date of the guest, the reservation can be canceled unilaterally by the customer with a written declaration without any cancellation fees. If canceled within 60 to 22 days before arrival, fees amounting to 25% of the agreed total price will apply; if canceled within 21 days before arrival, the fees will be 70% of the total price. In the event of early departure or late arrival, cancellation fees amounting to 70% of the booked but unused days will be charged. In the event of a no-show without cancellation or notification, a 100% cancellation fee will be charged.
If you have booked through an agency or portal, the cancellation conditions listed there apply.

Please also note the cancellation conditions in your offer or in your booking confirmation, which may differ from the general cancellation conditions due to postponement as a gesture of goodwill or for other reasons.

We will be glad to confirm you a room category but not the room number or the floor.
Garden Park Hotel dish


Do you have food intolerances or are you following a vegetarian diet? We are happy to support you, but as a holiday hotel we cannot offer a specialized kitchen for this. The dishes in the menu are marked so that you can immediately see which dishes are gluten-free, lactose-free or vegetarian. Some other dishes can be adjusted accordingly. Please understand that we cannot offer all dishes as in a hotel kitchen are processed large quantities. Please talk also to your waitress in order avoid any doubt, as we cannot take responsibility for any inconvenience.

Deductions and surcharges

The reservation is generally possible with breakfast or 3/4-pension.

If you book with breakfast, the afternoon buffet can be booked for 8,00 Euro/person/day and/or dinner for 33,60 Euro/person/day. For special banquets like Christmas etc. the menu price can increase. Please ask for our offer.

For short stays there may be a surcharge depending on the season and different from the price list.

Garden Park Hotel


For a small fee we offer parking spaces in the underground car park. Some offers already include a parking space in the garage (Garden Dream, Garden Dream Superior, Garden Family Suite and Garden Wellness Suite). Our large private parking in front of the hotel is available free of charge.

Charging station for electric cars

In the garage we have provided four parking spaces with a charging station for electric cars (for a fee).


Pets are only allowed upon prior notice and agreement as they are allowed just in some rooms. Pets have no access to the dining room, lounges and the wellness and beauty area. We charge 15 Euro/day/pet (without food). Please, bring your own rug or basket.